FAQs

Thickness of stone?

Once you have decided the stone for your kitchen, bathroom or vanity top an appointment can be arranged with us to go to your home. Templating is the first step and also the most important one for successful work completions. Our expert templaters are highly skilled to take very accurate measurements for the templating process and they are also there to help or advise with all relevant details and to the work that follows.

It is essential the following points are carried out prior to us templating on site

We would request that you or a trusted representative be present during templating to agree all relevant details such as overhang, joints and height of splash backs etc. Advice can also be given at this point with regard to any alterations and additional work that would need to be carried out if necessary before the new worktops can be fitted.

All surface/carcasses to be templated must be complete, flat and level. The final level of the worktops can only be as good as the level of the units supporting them.

We accept no liability for problems caused additions or alterations to the furniture or appliances etc. after the templating has taken place.

If replacing existing worktops they must be removed. This allows the carcasses to be viewed and assessed and advice can then be given if any additional work needs to be carried out before the new worktops can be fixed or fitted.

Gas or electric hobs must be disconnected but available on site.

Belfast/butler sinks must be fixed in position before we can template.

Under mounted sinks must be on site at the template stage.

Inset sinks and taps must be disconnected but available on site.

Any units to be fitted directly on top of the worktops must be fitted after the worktops (recommended) or on adjustable wall brackets to give adequate clearance. It is not acceptable to leave a gap and expect to slide the worktops under.

If any walls around the worktops are to be plastered or altered in any way they must be done either before templating or after fitting the worktops.

Unless specified, we reserve the right to use our own judgment regarding all overhangs but accept no responsibility if these are later found to be unacceptable.

Prepration/Considerations?

Once you have decided the stone for your kitchen, bathroom or vanity top an appointment can be arranged with us to go to your home. Templating is the first step and also the most important one for successful work completions. Our expert templaters are highly skilled to take very accurate measurements for the templating process and they are also there to help or advise with all relevant details and to the work that follows.

It is essential the following points are carried out prior to us templating on site

We would request that you or a trusted representative be present during templating to agree all relevant details such as overhang, joints and height of splash backs etc. Advice can also be given at this point with regard to any alterations and additional work that would need to be carried out if necessary before the new worktops can be fitted.

All surface/carcasses to be templated must be complete, flat and level. The final level of the worktops can only be as good as the level of the units supporting them.

We accept no liability for problems caused additions or alterations to the furniture or appliances etc. after the templating has taken place.

If replacing existing worktops they must be removed. This allows the carcasses to be viewed and assessed and advice can then be given if any additional work needs to be carried out before the new worktops can be fixed or fitted.

Gas or electric hobs must be disconnected but available on site.

Belfast/butler sinks must be fixed in position before we can template.

Under mounted sinks must be on site at the template stage.

Inset sinks and taps must be disconnected but available on site.

Any units to be fitted directly on top of the worktops must be fitted after the worktops (recommended) or on adjustable wall brackets to give adequate clearance. It is not acceptable to leave a gap and expect to slide the worktops under.

If any walls around the worktops are to be plastered or altered in any way they must be done either before templating or after fitting the worktops.

Unless specified, we reserve the right to use our own judgment regarding all overhangs but accept no responsibility if these are later found to be unacceptable.

When Fitting?

Once you have decided the stone for your kitchen, bathroom or vanity top an appointment can be arranged with us to go to your home. Templating is the first step and also the most important one for successful work completions. Our expert templaters are highly skilled to take very accurate measurements for the templating process and they are also there to help or advise with all relevant details and to the work that follows.

It is essential the following points are carried out prior to us templating on site

We would request that you or a trusted representative be present during templating to agree all relevant details such as overhang, joints and height of splash backs etc. Advice can also be given at this point with regard to any alterations and additional work that would need to be carried out if necessary before the new worktops can be fitted.

All surface/carcasses to be templated must be complete, flat and level. The final level of the worktops can only be as good as the level of the units supporting them.

We accept no liability for problems caused additions or alterations to the furniture or appliances etc. after the templating has taken place.

If replacing existing worktops they must be removed. This allows the carcasses to be viewed and assessed and advice can then be given if any additional work needs to be carried out before the new worktops can be fixed or fitted.

Gas or electric hobs must be disconnected but available on site.

Belfast/butler sinks must be fixed in position before we can template.

Under mounted sinks must be on site at the template stage.

Inset sinks and taps must be disconnected but available on site.

Any units to be fitted directly on top of the worktops must be fitted after the worktops (recommended) or on adjustable wall brackets to give adequate clearance. It is not acceptable to leave a gap and expect to slide the worktops under.

If any walls around the worktops are to be plastered or altered in any way they must be done either before templating or after fitting the worktops.

Unless specified, we reserve the right to use our own judgment regarding all overhangs but accept no responsibility if these are later found to be unacceptable.